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If your company uses WebWork, this page explains employee privacy at WebWork, including what the app records about your workday, who can see those records, and how long they are kept. WebWork allows you and your managers to configure most features, which means your admin, not WebWork, decides whether a given feature is on for you.
If you are here to evaluate WebWork for your company rather than to find out what it records about you, head to the Security page which covers infrastructure, encryption, and compliance in technical detail.
What WebWork tracks depends on your plan and your workspace settings. It records work activity only while the tracker is in use. WebWork runs on Windows, macOS, Linux, iOS, and Android.
Your employer picks one of three tracking modes for the workspace:
If screenshots are enabled, WebWork captures your screen at the interval your admin sets, while your timer is running. Frequency, notifications, blurring, and deletion are covered in full further down the page.
If burnout tracking is enabled, WebWork flags four patterns: working past the healthy daily hours your company has set, working outside your schedule, going too long without a break, and sustained high activity with no pauses.
GPS tracking is a separate feature your employer chooses to turn on, and it runs only after you have granted the location permission on your device. When it is in use, WebWork records your location while you work and can show the route between destinations on a map while the tracker is on.
On Windows, macOS, and Linux, WebWork records the names of the apps and websites you use during active work sessions and how long you spend in each. On the Plus and Premium plans it also records window titles for more detailed context. WebWork sorts those tools into Productive, Neutral, or Non-Productive based on your team's role, and your manager can override any classification.
When there is no activity like mouse, keyboard or scroll usage, WebWork flags that period as inactive automatically. If you were working through that period, and the idle feature is on, an inactivity popup lets you add the time back with a description of what you were doing.
WebWork AI writes daily summaries of tracked activity and flags irregularities for managers. On the Premium plan, unusual activity detection flags patterns such as activity above 95% for 45 minutes or longer, input fluctuation below 4% across an hour, and heavy mouse use with almost no keyboard input. Workspaces using the Smart Monitoring add-on also sort each member into one of five performance categories: Positive, Neutral, Attention Needed, Negative, or Irregular Activity Risk.
If your workspace uses break policies, reports show which policy applied to you, how long each break lasted, and whether it was paid or unpaid. Attendance records show whether you were active, absent, late, or on leave, and they pick up late starts and early finishes automatically.
Activity level counts the frequency of mouse clicks, scrolls, and keystrokes during tracked time, then scores each period as High, Medium, or Low with a color indicator. Managers can view those scores as line, bar, or pie charts, or as a calendar heatmap.
The daily activity report holds a per-minute record of your workday: project, task, activity description, apps and websites, the device you tracked from, activity level, screenshots, visited URLs, and IP address. Managers can export it as a CSV or XLSX file.
These limits are fixed in the platform rather than left to configuration.
Keystroke content is not logged. Activity level counts how many keys you press, alongside mouse clicks and scrolls. What you type is not recorded.
Your webcam is not used, and neither is your microphone.
Audio is not recorded.
The app records only while it is in use, and any feature that needs a device permission, such as location tracking, runs only after you have granted that permission.
Screenshots are taken only when the tracker is running.
Most of what employees dislike about monitoring is a setting that a manager at their own company chose. These two lists separate the two.
For how your own workspace is configured, your workspace owner or admin has the answer.
Employee privacy at WebWork involves access levels per six role types, and each level limits what a person can open.
A Team Manager cannot open records for someone outside their teams, and a Project Manager cannot open records for someone who is not on their projects. Administrative activity in the workspace is recorded in audit logs.
Some of these boundaries are adjustable, and your company sets them. The Workspace Owner and Executive Managers decide whether regular users can view their own screenshots, whether regular users can delete their own screenshots, and whether project viewers can see members' screenshots. What you can see and do with your own records is a decision made inside your company rather than a fixed rule in the platform.
Workspace Owner
All settings and all data in the workspace
Executive Manager
Most settings and data, which the Owner can restrict
Team Manager
Data for members of their own teams only
Project Manager
Data for members on their own projects only
Regular User
Their own data only, with extra permissions grantable by the Owner
Project Viewer
View-only access to limited data
Screenshots are the part of monitoring employees ask about most, so here is the full set of controls that govern them.
Two further settings decide what you can do with your own screenshots. If the Workspace Owner or an Executive Manager has enabled screenshot viewing for regular users, you can open your own screenshot history. If they have enabled screenshot deletion for regular users, you can delete a screenshot yourself, and where that setting is off you can ask your admin to delete one for you. A separate setting controls whether project viewers can see members' screenshots.
Records do not stay in the workspace indefinitely. When a member is archived, their data, including tracked time, remains available for six months, and after that period it is permanently deleted.
Screenshot retention depends on the plan your company is on:
Pro plan
Screenshots
Pro plan keeps them for three months
Plus Premium
Screenshots
Plus and Premium keep them for one year
Your records travel to WebWork over an encrypted connection and are stored encrypted. Screenshots and media files carry their own encryption on top of that, so a screenshot is not an ordinary image file sitting on a server. Passwords are stored as one-way hashes, which means nobody at WebWork can read yours. The certificates, firewall, and audit practices behind all of this are documented on the Security page.
WebWork is paid for by company subscriptions, not by selling data. Your records are only used to run the features your employer has enabled.
WebWork follows GDPR, CCPA, and HIPAA, and each of those gives you something concrete:
If you work in the EU, GDPR gives you the right to know what personal data is held about you, to have it corrected, to receive a copy, and to ask for deletion.
If you live in California, CCPA gives you comparable rights over your personal information.
If you work in healthcare, HIPAA sets requirements for how health information is handled.
Your company administers the workspace, so a request about your own records normally starts with your admin.
You have control over some of the features including the following:
