Privacy Policy


General

The present Privacy Policy constitutes an integral part of the Terms of Use – a legally binding agreement between you and WebWork Time Tracker, Inc registered in 530 Divisadero St PMB 848, San Francisco, CA 94117 (hereafter interchangeably referred to as “Company”, “We”, “Us” or “Our”).

This Privacy Policy (“Policy”) is aimed at informing Our users (“Users”, “Clients”, “Your” or “You”) of Our policies and procedures regarding the collection, use and disclosure of information We receive from Users of the WebWork time tracker along with the chat application (together referred to as the “Time Tracker”).

By accessing the Website or using the Time Tracker You explicitly and irrevocably consent and agree to the processing of the information We receive from You, including its collection, use and disclosure in relation to the installation and use of the Time Tracker in accordance with this Privacy Policy.

You are not obliged to agree to this Privacy Policy and the provision and processing of Personal Data in accordance with it. However, only by agreeing to this Privacy Policy and providing certain Personal Data and your consent to its processing will you be able to use the Time Tracker.

Please note that stopping Your use of the Time Tracker and/or uninstalling it from Your electronic device does not amount to a withdrawal of Your consent to process Your information, including Your Personal Data, already being processed by the time you stopped Your use of the Time Tracker and/or uninstalled it from Your electronic device. Uninstalling the Time Tracker prevents Us from further information gathering, but it neither renders unlawful the processing of Your information gathered before the uninstalling, nor it results in deletion of Your information from Our system or servers.

In case You expect Your data to be removed or else deleted permanently from Our System or servers, please notify Us of withdrawing your consent to data processing and exercise Your right to be forgotten as provided under this Privacy Policy, as per the terms and conditions of this Privacy Policy. Please note that even in such cases some of the data will be retained, as explained below.

Please read this Privacy Policy carefully. Please do not register, access, or start using the Website or the Time Tracker in any way if You have not done so, or if You do not agree to this Privacy Policy.

Updates and Modifications

The Company reserves the right to update, change or modify any term of this Privacy Policy at any time, in its sole discretion, by posting changes on the Website or within the Time Tracker. We will also give You an additional notice thereof, such as a notification or messaging within the Time Tracker. If You continue to use the Time Tracker following the posting and notification of updates, changes or modifications, You thereby explicitly and irrevocably agree to and accept the updates, changes or modifications. Except as otherwise stated, all amended terms shall automatically be effective immediately after they are initially posted.


If You at any point do not agree to any portion of then-current Privacy Policy, Your license to use the Time Tracker shall immediately terminate and You must immediately stop using the Time Tracker and uninstall it from Your device. At that, if you are required to use the Time Tracker by Your employer, it is possible you will not have an option to stop using the Time Tracker and uninstall it, for as long as you remain in the employment of the said employer.

Collection and Use of Information

In relation to Your installation and the use of the Time Tracker as well as Your visit to the Website we will gather certain personal data about You (“Personal Data”).Particularly, in order to register, You will be required to provide Your first name, last name, e-mail address, and mention whether You create the account as self-employed or team, that is to say whether You will be using the Time Tracker just to monitor Your own performance or also that of Your employees/freelancers.


For the purposes mentioned under the section of “Use of the Personal Data by Us”, Users can provide or We can collect the following data: Your contact information and address; Your avatar; Your job title; information about the company; team size; details about the projects and tasks You are working on; tracked time on projects and tasks; information about activity on the device (number of mouse clicks and keystrokes; visited website URLs; the name, type and duration of accessed applications and websites, and more generally information about the type of activities conducted on the device and their timing and duration), random screenshots of the device screen if the workspace owner enabled the feature; information about holidays, leaves and days off; payment information; whiteboard data generated during video calls; local IP address, time zone, computer name, operation system, operation system type, geolocation (on the mobile application).


We also collect team chat data from the Time Tracker chat, encrypt and store it and may access it only when needed for troubleshooting and support. If You decide not to provide any of the mentioned information, We may not be able to provide You with some of Our features. Moreover, if You are required to use the Time Tracker by Your employer, it is generally not possible for You to opt out of the collection of information mentioned above (unless expressly stated as optional) for as long as You remain in the employment of the said employer. In this case, when Your employer uses the Time Tracker to monitor You, Your employer acts as the data controller and We act as a data processor vis-à-vis You.


Moreover, throughout Your use of the Website We will be monitoring and collecting the following information: your IP address, the country You enter the Website from, number of pages You visit on the Website, the pages of Your entry and exit points, the duration You are on the Website, which button You pressed to go to the registration page, what source You came from, date and time You opened and closed the Website. This information is collected for marketing purposes.


We will also process all types of communications between You and Us for the purposes of improving the services and filing and/or defending any claims and/or legal actions that may be necessary, as well as to manage any incidents arising in connection with Your use of the Time Tracker.We will use cookies to provide, protect and improve Our services, such as by personalizing content, tailoring and measuring Your reaction to Our services. The cookies are encrypted and signed with an authentication code; no personal data is stored.


We may also collect Your information in connection with interactive features of the Time Tracker, such as when You opt to receive notifications or other communications from Us, or else choose to communicate to us, whether through the Time Tracker or otherwise.


The list of Personal Data that We may collect, or You can provide Us is subject to change at Our sole discretion, provided that such changes are necessary to ensure Your efficient use of the Website or the Time Tracker. The updated changes will be available on the Website and You will also be promptly notified on such changes through the Time Tracker and will be offered a possibility to reject those changes.


Please be informed, that if You disagree with the changes in this Privacy Policy, including what Personal Data we collect and how we process it, Your only redress is not to use the Website, to uninstall the Time Tracker, withdraw your consent and/or exercise your right to be forgotten. Otherwise, if You continue to use the Website or the Time Tracker it will signify Your explicit and irrevocable consent to be bound by this Privacy Policy.

Use of the Personal Data by Us

The main purpose of the Time Tracker is to allow employers to monitor their employees/freelancers as well as to allow employees/freelancers to improve their productivity. The Company uses information, including without limitation Personal Data, that You provide or We collect, to achieve that purpose and to enable You (whether you are an employer or an employee/freelancer) to benefit from such services.


We use Your Personal Data to provide You with the following non-exhaustive list of features: time tracking, screenshot capturing, activity level monitoring, apps/websites recording, attendance tracking, task management, time-off management, team communication, invoice generating. We will also display notifications to You that are related to the features You use. The Company also uses the Personal Data to provide You with a safe, smooth, efficient, and customized experience of using the Time Tracker, to improve and enhance the Time Tracker, as well as the quality of the services that We offer You through the Time Tracker, and to gather and analyze broad demographic information that does not personally identify You, as well as for ensuring compliance with applicable laws.


Without limitation to the above purposes, We may use Your Personal Data We receive and/or collect (a) to contact You about Your use of the Time Tracker, such as for administrative purposes or to provide You with customer service; (b) to fulfill or respond to Your requests and to send You the notification on the Time Tracker updates and changes or other communications You requested; (c) to provide technical support and respond to Your inquiries; (d) to notify You about important changes to Our policies or the Time Tracker, (e) to analyze Your interests (including Your interest towards the products and services), as well as inform You regarding new and existing features, products and services, and special offers, promotions and events that We think You may find interesting and for other marketing, informational and promotional purposes; (f) to gather statistical data on Your use of the Time Tracker and analyze it, (g) to request feedback and to improve the Time Tracker, and develop new products and services, (h) to diagnose Your problems of using the Time Tracker, fix them, improve the Time Tracker and more generally administer it, (i) to expand the scale of services provided through the Time Tracker, as well as more generally to deliver and target offers, special offers and other information via the Time Tracker, (j) to analyze Your interests, taste, preferred type of products or services, most visited places and based on the collected data offer You more tailored and specifically targeted services, offers and benefits, (k) to send you notifications relating to the Time Tracker features You use, (l) to tailor which offers are displayed to You through the Time Tracker and how they are displayed, (m) to process payments to and from You in relation to Your transactions performed for the use of the Time Tracker, (n) to prevent fraud or potentially illegal activities, and enforce Our Terms of Use.


Furthermore, We may use the information for any other lawful purposes in a form of broad demographic information that does not personally identify You, as well as otherwise aggregated information that does not personally identify You.

Our employees have access to Your personal data to the extent necessary to carry out their work duties. In any case, the access to the data is strictly regulated and is limited to those employees who need it for the foregoing purposes.

Third Party Service Providers

We do not store Your credit card details, but these are provided to licensed electronic payment service providers, who receive the data included directly and store it in order to facilitate the payment process for You and to manage it on Our behalf. This information is under no circumstances stored on Our servers. You may delete the details of the credit cards linked to Your account at any time. This will trigger the service provider to delete the information, which will have to be re-entered or selected in order to place further requests through the Time Tracker.


You may request such providers’ privacy policies at any time. Besides, We may use third party companies to perform services related to the Time Tracker maintenance and to assist in Our marketing efforts. Accordingly, We reserve the right to disclose Your Personal Data to such service providers. Services as described in this clause may include, but are not limited to, maintenance services, data storage, database management, data analysis, customer services and email services. They are obligated to use this information only to perform tasks on Our behalf.



Change of Ownership

In the event the Company undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, We may transfer all or part of Your information, including Personal Data, to the successor organization in such transition.


Other Disclosures

We may share aggregated or anonymous information about You with advertisers, business partners and other third parties.

We may be obliged or otherwise requested under the law or other regulation or court decision, both national or international, to disclose and share your information, including Personal Data, with the state authorities and/or courts.


Updating Notification Preferences

If You wish to receive Our blog newsletter, You must manually subscribe. Similarly, You can opt out from receiving newsletter by clicking the ‘unsubscribe’ button in the footer of the email.


Access, change, erasure, restriction of Your Information

Users have the option to access, review, update, correct or delete some of the Personal Data they registered. However, You generally need to contact Us in order to access, review, update, correct or delete the Personal Data that We collected ourselves, or which You provided to Us outside the built-in option of the Time Tracker.


Please note that deleting certain information may lead to Your inability to use certain features of the Time Tracker.

In the event the workspace is suspended, and no payment is made within six months, the workspace will be deleted along with its data.


At any time of Your use of the Time Tracker You have the right to request and obtain from Us confirmation as to whether We are processing any Personal Data, as well as information and details on such processing and request to have access, if possible, to Your information. Such right of access can be exercised in accordance with applicable law on data protection. Please submit corresponding requests in writing to dpo@webwork-tracker.com. Place “Request for Access of Information” in the subject line and include Your first name, last name and e-mail address, along with the details of your request, in the body of the e-mail.


You have the right to request review, change or rectification of the information the Company has about You, if You deem that the information, including Personal Data is incorrect, incomplete, misleading, injurious or does not correspond to reality in any way or for any reasonable reasons. Please, submit corresponding requests in writing to dpo@webwork-tracker.com. Place “Request for Review of Information” in the subject line and include Your first name, last name and e-mail address, along with the details of your request, in the body of the e-mail.


Right to be forgotten. Users have the right to obtain from Us the erasure of Personal Data without undue delay as well as right to restrict the processing of information in the manner they deem necessary and appropriate. The erasure and restrictions of Personal Data shall be performed in accordance with the applicable law on data protection. Please submit corresponding requests in writing to dpo@webwork-tracker.com. Place “Request for Deletion of Information” in the subject line and include Your first name, last name and e-mail address, along with the details of your request, in the body of the e-mail.


Alternatively, Users can open a ticket for the requests via ticketing system.


Besides, Users have the right to request account deletion and owners have the right to request workspace deletion. Please, submit the requests in writing to contact@webwork-tracker.com. Place “Request for Account Deletion” or “Request for Workspace Deletion” in the subject line and include Your first name, last name and e-mail address, along with the details of your request, in the body of the e-mail. Alternatively, Users and owners can open a ticket for the requests via ticketing system.


We will attempt to accommodate any of Your requests within reasonable period if We do not have any legal obligation to retain the record. However, please note that certain records, for example those pertaining to customer service matters and payment processing, may need to be retained for legal or compliance purposes.


Period of data processing

Your information, including Personal Data can be collected, stored, analyzed, changed, disclosed or otherwise processed by Us without any time limitations, permanently and on regular basis, unless You withdraw Your consent in accordance with this Privacy Policy. At that, once you withdraw Your consent we will stop the above-mentioned forms of processing, with the exception of the storage of Your information and its further use only if it is necessary to file and/or defend any claims and/or legal actions or in order to comply with the applicable law or fulfill Company’s legal obligations.


Data Retention

We will retain your data only as long as you use our service and as long as it is necessary for the purposes of providing you with our service as mentioned in this policy. Data retention is also dependent on Pricing Plans for different types of data (screenshots and chat history are retained in accordance with the pricing plan you are using). When you do not use our services for 6 months consecutively, the data of your workspace and workspace members will be deleted automatically.


Contact Information.

If You have any questions about this Policy, or else need any support as to the use of the Website or the Time Tracker or processing of Your information, please feel free to contact Us by mail at dpo@webwork-tracker.com or contact@webwork-tracker.com.


updated 25/10/2022