Sub-processors
Third party vendors we share personal or sensitive data with:
| Name | Purpose | Data Shared with Sub-processor | Location | International Transfer Mechanism | Additional Safeguards |
|---|---|---|---|---|---|
| Stripe | Payment processing |
Payment and transaction information such as name, email, bank account details, payment card details, date/time/amount of transaction, and merchant name. |
United States | SCCs | Stripe Privacy Center |
| Fastspring | Payment processing |
Payment and transaction information such as name, email, bank account details, payment card details, date/time/amount of transaction, and merchant name. |
United States | SCCs | Fastspring Privacy, GDPR Compliance |
| Cloudflare | Networking | IP address only | European Union, United States | SCCs | Cloudflare Compliance Page, GDPR Compliance Page |
| Twillio / SendGrid | Cloud-based email notifications Built-in Video meeting tool | Email address, Personal data contained in product notice email content Encrypted video dat | United States | SCCs | Twilio GDPR Whitepaper, Privacy |
| HubSpot | Sales, support and marketing activities | Contact and company information, engagement history, features usage overview, tickets, emails | Ireland | SCCs | DPA |
Third party vendors we share tracking data, activity levels, work descriptions, active window and url information
- NONE
Third party vendors we share desktop screenshots (if enabled)
| Name | Purpose | Data Shared with Sub-processor | Location | International Transfer Mechanism | Additional Safeguards |
|---|---|---|---|---|---|
| Amazon Web Services | Cloud Service Provider | Screenshots | Europe (Frankfurt) | SCCs | Risk and Compliance whitepaper, AWS Security Center |
Other vendors that collect some form of non-personalized data:
| Name | Purpose | Data Shared with Sub-processor | Location | International Transfer Mechanism | Additional Safeguards |
|---|---|---|---|---|---|
| Google Analytics | Analytics | Analytics data (non-personalized)creenshots | United States | SCCs | Privacy Policy |
| Google Ads | Ads | Ad performance data (non-personalized) | United States | SCCs | Privacy Policy |
Vendors with whom we exclusively share encrypted data - no access to any information:
| Name | Purpose | Data Shared with Sub-processor | Location | International Transfer Mechanism | Additional Safeguards |
|---|---|---|---|---|---|
| Contabo | Dedicated servers hosting | No access to any information | Germany | SCCs | Contabo Privacy |