By replacing multiple tools with WebWork Time Tracker, IGENIEUX—a fast-scaling outsourcing consultancy—transformed their recruitment and payroll operations. With full visibility into employee productivity and attendance, WebWork helps the company ensure accurate payroll, faster onboarding, and real-time performance tracking, all while managing both on-site and remote teams with ease.
Who Is IGENIEUX?
IGENIEUX is an outsourcing and offshoring consultancy that delivers end-to-end business support services to clients in the US and UK. With a deep understanding of consumer behavior and over a decade of combined team experience in both B2B and B2C markets, IGENIEUX offers tailored solutions in technical support, customer service, and sales.
By combining traditional approaches with modern strategies, IGENIEUX crafts flexible and scalable service models to meet unique business needs. And to keep up with constant growth and hybrid work expansion, they needed a tool that could match their pace.
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The Problems IGENIEUX Faced Before WebWork
“We wanted to make sure our people weren’t just clocking in—but actually working. We needed a tool that would connect timekeeping with real productivity.”
Karen Mae Beniabon, HR Officer at IGENIEUX
Before adopting WebWork, IGENIEUX struggled with fragmented processes across time tracking, payroll, and productivity management. As the company began to scale both its remote and on-site teams, their existing tools, and manual processes fell short, causing delays, inaccuracies, and frustration across departments
Payroll inaccuracies and compliance challenges
With the complexity of Philippine labor laws and government-mandated deductions, accurate payroll was a critical need. But without a reliable time tracker, the team at IGENIEUX were forced to manually verify work hours. This would often mean relying on screenshots or employee claims, leading to potential errors and inconsistent records.
Complications with Toggl and Hubstaff
IGENIEUX initially tried Toggl and Hubstaff, but both tools proved problematic. Toggl lacked the necessary payroll integrations and screenshots, while Hubstaff, although functional, was too complex and error-prone for everyday use. The team often found themselves dealing with bugs, overly technical dashboards, or unclear data exports.
Manual attendance tracking
In locations like Siargao, where biometric devices weren’t available, tracking attendance became a logistical issue. Managers couldn’t easily confirm punctuality or productivity, and employees lacked a transparent system to validate their working hours.
No visibility into productivity
With no way to measure how employees spent their time once clocked in, there was no safeguard against passive time or misuse of work hours. Managers had no clear view of employee output but only clock-in and clock-out times from other platforms.
How WebWork Solved the Tracking and Visibility Issues
After struggling with faulty and inaccurate yet pricey time trackers like Toggl and Hubstaff, INAGENIUX needed a tool that would track work hours accurately, provide proof of work, and not cost a fortune. When the team turned to WebWork they saw the difference immediately. It was the reliable and scalable solution that checks all the boxes.
WebWork not only replaced multiple tools but also connected time tracking with productivity, attendance, and payroll. It allowed HR to gain clarity, managers to make faster decisions, and employees to clearly understand expectations.
The HR team now spends less time verifying work logs and more time focusing on strategy. Onboarding is faster, payroll is more accurate, and both remote and on-site teams are held to the same transparent standards. With every feature working together in a single system, WebWork gave IGENIEUX the structure it needed to grow efficiently and confidently.
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WebWork Fixes
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What It Delivers
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Accurate and compliant payroll
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Timesheets tied to activity levels, break logs, and attendance history
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Reliable attendance tracking
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Real-time monitoring and clock-ins—even without physical biometric systems
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True visibility into productivity
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Automatic screenshots and activity scores show real-time performance
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Smooth onboarding for new hires
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User-friendly interface enables quick training and adoption
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Clear proof of work for every shift
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Logs and screenshots eliminate disputes and increase accountability
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All-in-one platform for HR workflows
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Combines task tracking, productivity monitoring, and payroll in one place
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“WebWork gives us everything we need in one platform—onboarding, time tracking, activity monitoring, and reporting. It’s efficient and easy to use, both for us and our employees.”
Karen Mae Beniabon, HR Officer at IGENIEUX
With WebWork in place, IGENIEUX has built a foundation of clarity and consistency across its workforce, whether employees are at home, at the office, or logging in from anywhere in between.
Wins and Measurable Results with WebWork
Within weeks of adopting WebWork, “IGENIEUX began seeing real improvements across key areas of its operations”, states Karen. From HR to payroll, the team gained access to consistent, easy-to-understand data that removed the guesswork from managing people and performance.
“We now rely on weekly activity level reports to track employee productivity. It’s no longer about assumptions—everything is supported by actual data. WebWork helped us shift from manual checks to a more transparent and efficient system.”
Karen Mae Beniabon, HR Officer at IGENIEUX
Before WebWork she had to do manual checks while dealing with inconsistent reports and employee disputes. Now she gets weekly activity level (EAL) reports, cleaner timesheets, and alignment between hours worked and project expectations.
WebWork has created a culture of accountability that the team was missing.
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Scaling with Ease: How WebWork Supports Fast-Paced Hiring
As IGENIEUX continues to expand, hiring 3–5 new employees every week, keeping onboarding efficient and performance transparent became essential. WebWork makes it possible to grow the team without overwhelming HR or sacrificing accountability.
With its intuitive interface and built-in monitoring features, WebWork allows the HR team to onboard multiple employees at once, explain the platform in minutes, and start tracking productivity from day one. New hires quickly adapt, while managers gain real-time visibility into how each team member is performing, no matter where they work from.
“I can onboard a batch of new hires and have them up and running in minutes. WebWork makes it easy to manage more people without increasing the workload.”
Karen Mae Beniabon, HR Officer at IGENIEUX
WebWork gives IGENIEUX the structure and oversight needed to support a growing workforce, helping the company scale operations without losing control over time, performance, or payroll.
