Our Invoices Finally Match the Work
We run every client project in Wrike, but the built-in timer never told us much — just a total at the end of the week. Since we put WebWork underneath it, each hour is tied to the actual task with screenshots behind it, so when a client questions an invoice I can show them exactly what we did and when. What I didn't expect was the activity data flagging that one retainer was eating nearly double the hours we'd scoped — we repriced it and stopped quietly losing money on it. Best part is nobody on the team had to change how they work; they're still in Wrike all day like always.
