Salesforce Integration

Track Time on Salesforce Clients, Deals, and Tickets

WebWork now connects to Salesforce, so your CRM structure becomes trackable work and your tracked hours show up right inside Salesforce. Clients, deals, and support tickets come into WebWork ready to track time on, with no manual set-up and no double data entry.

What Comes into WebWork

• Accounts become projects, and deals and support tickets become tasks, with each pipeline stage or ticket status shown as a column on the board.
• Your team syncs automatically, matched to Salesforce by email.
• To-dos and custom objects can be brought in too, when you want them.

What Syncs Back to Salesforce

• Tracked hours appear on each deal and ticket in Salesforce, so managers see effort per client, deal, and ticket without leaving their CRM, something no other time tracker offers.
• Support tickets stay in two-way sync, updating and closing in Salesforce as the work is done. Your deals and records are never altered.